Privacy Policy

A Legal Disclaimer

1. INTRODUCTION

Live Well with Melissa ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.livewellwithmelissa.com.

2. INFORMATION WE COLLECT

a) Information You Provide:
• Name and contact information
• Billing and shipping addresses
• Payment information
• Email address
• Order history
• Communication preferences
b) Information Automatically Collected:
• Browser type
• IP address
• Device information
• Pages visited
• Time spent on site
• Referring website
• Operating system

3. HOW WE USE YOUR INFORMATION

We use the collected information to:
• Process and fulfill your orders
• Communicate about your order status
• Send shipping updates
• Respond to customer service inquiries
• Send marketing communications (with your consent)
• Improve our website and products
• Comply with legal obligations
• Prevent fraud

4. INFORMATION SHARING

We share your information with:
• Print-on-demand partners (for order fulfillment)
• Payment processors
• Shipping providers
• Marketing service providers (with consent)
We do not sell your personal information to third parties.

5. COOKIES AND TRACKING

We use cookies and similar technologies to:
• Remember your preferences
• Analyze site traffic
• Personalize your experience
• Improve our services
You can control cookie settings through your browser preferences.

6. YOUR RIGHTS

You have the right to:
• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Withdraw consent
• Lodge a complaint with relevant authorities

7. DATA SECURITY

We implement appropriate security measures to protect your information, including:
• Secure SSL encryption
• Regular security assessments
• Limited access to personal information
• Secure data storage

8. INTERNATIONAL DATA TRANSFERS

As we operate from Tasmania, Australia, and use print-on-demand partners globally, your information may be transferred internationally. We ensure appropriate safeguards are in place for these transfers.

9. CHILDREN'S PRIVACY

Our website is not intended for children under 13. We do not knowingly collect information from children under 13.

10. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new Privacy Policy on this page.

11. CONTACT US

If you have questions about this Privacy Policy, please contact us at: livewellwithmelissa@outlook.com

12. LEGAL BASIS FOR PROCESSING

We process your information based on:
• Contract fulfillment (processing orders)
• Legal obligations
• Legitimate business interests
• Your consent (for marketing)

13. DATA RETENTION

We retain your information for as long as necessary to:
• Fulfill orders
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

14. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for their privacy practices.